MARKETING & OPERATIONS ASSISTANT

Reports to: Director of Operations
Location: Hybrid (Remote + Onsite)

Job Summary

We are seeking an energetic, self-starting individual to join our company as an Operations Assistant. As part of our operations team, you collaborate with multiple team members, leaders, and stakeholders, participating wherever necessary to ensure smooth, efficient operations. Our ideal candidate has a wide range of applicable skills, from strong computer proficiency with office productivity suites to attention to detail with data entry tasks. In this role, you may juggle multiple projects simultaneously, necessitating time management, multitasking, and organizational skills. You should have a thorough knowledge of our service offerings, and prior administrative experience is a strong plus.

Roles and Responsibilities:

General:

  • Assist the Director of Operations with all tasks, including data entry, training, and scheduling
  • Collaborate with any team or project as required, assisting with non-specialized tasks
  • Proofread and correct reports, presentations, and client-facing materials
  • Multitask across multiple projects, triaging as necessary to ensure success
  • Create marketing communications and social media posts

Marketing:

  • Working closely with the Director of Operations to deliver all marketing activity such as creating campaigns, planning and implementing print marketing, market research and email/postal mailouts
  • Assist in designing and implementing digital marketing including social media – writing and scheduling content, being responsive, finding new opportunities to raise the company profile of through digital platforms
  • Lead on maintaining our website using our CMS, ensuring content is up to date and appropriate
  • Manage delivery of the company’s monthly newsletter
  • Support the Management with press and listings – drafting press releases, sending and posting listings and PR as appropriate Support management of freelance designers, photographers and PR professionals
  • Write copy and proof marketing and communications content
  • Support the management in ensuring effective communication with all stakeholders including volunteers and participants

Office Management:

  • Manage the company’s information requests via email, website or social media platforms
  • Manage company resources including office equipment and stationery
  • Manage IT resources in collaboration with the Company’s IT support providers
  • Support the DOO to organise regular meetings with staff and management

Data Management:

  • Collate and process statistical data and feedback on a quarterly basis for internal and external use in consultation with the DOO
  • Ensure the company’s database is properly maintained, kept up to date and adheres to legislation Project Management
  • Support the General DOO with agreed tasks such as data entry & management
  • Being a committed member of the company willing to take on a wide range of responsibilities as necessary to ensure the successful development of projects and the smooth running of the organisation
  • To represent the company at meetings, seminars, conferences and other public events whilst networking on behalf of The METO DIGMA.

Relevant Competencies

Listed below are the experience, knowledge and skills required to undertake this job. These will form a key part of the selection process – the ability to speak French will be a plus.

 Essential

  • Proven administration and marketing experience
  • Excellent communication skills via phone, email and face to face with people from a range of backgrounds
  • Ability to work both independently and in a small team
  • Ability to prioritise and manage time
  • Ability to work under pressure and to adhere to deadlines
  • Confident and willing for possible travel
  • Strong data entry skills & attention to detail
  • Flexible and willing to learn
  • Proficiency with common office productivity software, including Microsoft Excel

Qualifications & Experience

  • First degree in Marketing or any relevant discipline from a reputable university.
  • Minimum of 2 years experience.
  • Professional certifications are added advantages.

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